I would like to drill down into visits starting from an HTTP 500 error. See below:
When I right click on any of the "Err HTTP errors 500s" but the last one (the one that refers to "/Catalogue.svc") I get a pop-up menu where no visits menu item is found. See below:
Instead, as I said I can drill down into visits when I click on "/Catalogue.svc". See below:
Do you know what this can be caused by, please?
The Drill Down Options always show options that will actual have some data. In your case I assume these HTTP Requests where you dont get to drill down to visits are actually not related to visits. That can have 2 reasons
a) these requests are from "server-side only" requests, e.g: internal web service calls
I assume it is probably option B!
Best is to drill down to the PurePath. Then check the User-Agent String on the details of the web request node. Maybe it is a BOT?
thanks a lot for your reply. The following is the detail of one of the web requests related to a purepath that is affected by HTTP 500 :
The user agent string is "Mozilla/5.0 (compatible; Yahoo! Slurp; http://help.yahoo.com/help/us/ysearch/slurp)".
This is one of the purepaths I can't drill down into Visits.
Other 2 user agent strings that I found and which I can't drill down into visits :
DoCoMo/2.0 N905i(c100;TB;W24H16) (compatible; Googlebot-Mobile/2.1; +http://www.google.com/bot.html)
SAMSUNG-SGH-E250/1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Browser/220.127.116.11.c.1.101 (GUI) MMP/2.0 (compatible; Googlebot-Mobile/2.1; +http://www.google.com/bot.html)
Thanks again! This really answers my question a lot! I also found this user agent as well which I can't drill down into Visits:
Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.120 Safari/537.36
I have a situation where by we are seeing the same request
Mozilla/5.0 (iPhone; CPU iPhone OS 8_3 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12F70 Safari/600.1.4
they cant drill down into the visit. However when we see the apache logs we see the agent and monitor injected and getting 200 responses so we should see the visit and the actions correct?