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This product reached the end of support date on March 31, 2021.

Change Bounce Rate Calculation

sean_mcconville
Organizer

Hello,

We have recently added a cookie modal to our website. However this has caused a problem with tracking bounce rate / UEM consumption in dynaTrace.

If user comes to the website they will get modal popup infront of content telling them to select cookie options. The click "accept all" and then view the content of the page they came to, then leave the site.

dynatrace no longer captures this as a bounced visit because there is a second user action after the page load of accepting the cookies.

How can i amend configuration so that the particular click action for cookies is not considered when calculating bounces?

Thanks,

Sean.


1 REPLY 1

sean_mcconville
Organizer

I wonder if it is possible to use the "action group configuration" with in UEM settings to force this click into a category that is not considered for bounces? Ajax actions?