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Collector Status

karthikayini_mu
Inactive

Hi All,

I am observing collector is down in Dynatrace server settings. But Agents connected to that colloctor in agents overview. What may be the issue.

Can I ignore it.

Thanks& regards

Karthikayini M


3 REPLIES 3

BabarQayyum
Leader

Hello @Karthikayini M.

Amber color means that the connection from Server to Collector currently lost and keep in mind that the instrumentation is done on the collector level.

Also make sure that the time of both screenshot was same while capturing.

Regards,

Babar


Hi @Babar Q.

Thnaks for the reply.

Could you please help me how to fix this.

Thanks & regards

Karthikayini M


Hello @Karthikayini M.

First of all read the collector's log for the reasons behind this situation and then we can do the further steps e.g. restart the collector and reconfigutratoin etc...

Regards,

Babar