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This product reached the end of support date on March 31, 2021.

Custom PMI - not retrieving data on metric browser

Hello All!

I already placed the sensor for JMX MBean Server on Sensor Placement for the agent. As well, I reviewed that the sensor configuration has the JMX MBean Server placed. When I am trying to create the PMI metric on the metric browser and pic the agent, I receive an error - see screenshot.error-pmi.png

I am able to receive the regular metrics on the agent. Therefore, I am not sure what could be happening.

Does PMI needs a specific port to be open?

Thank you for the help!


Dynatrace Guru
Dynatrace Guru

Have a look at the Agent Log files and see if there is any error. Let us know what type of JVM you have and on which AppServer you run