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Did anybody experience this issue while trying to post processing the heap dump. The suggestions provided on the forums before do not fix it

vitaly_grinberg
Participant

image-2017-08-17-14-30-59-203.png

4 REPLIES 4

jason_ostroski
Dynatrace Pro
Dynatrace Pro
@Vitaly G.

Could you try to upload the image again? I'm just seeing the text of the name of the file.

Thanks,

Jason

vitaly_grinberg
Participant

The suggestion from support was to recycle Memory Analysis Server once. It appeared that after second heap dump was created the same error happened when post processing was attempted on the second heap dump.

Thanks, I can now see the image.

If you have already tried clearing up disk space and recycling the memory analysis server, I would recommend continuing to work with support and provide them the system information and log files.

vitaly_grinberg
Participant

Thank you Jason for a valuable suggestion. Do you happen to know which component of the Analysis Server is inspecting the disk space?