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Does a user looking for two invalid pages count as a UEM visit?

alancast
Contributor

Hi,

My customer finds that they are using a higher number of UEM tokens than expected and believe it may be due to their website being probed or scanned. I know that if an initial connection attempt fails with a 404 it is not counted as a UEM visit, but what if the same scan tried multiple pages? Also, what if the website is configured to return a friendly 'page not found' page rather than a standard http 404 error?

Thanks,

Adrian.

3 REPLIES 3

Hi

bounced visits will not use a UEM license. It has nothing to do with 404s.

A bounced visit is a visit with a single page.

Don't forget that scans tend not to run within a browser and therefore won't run our UEM agent so no visit should appear.

Regards

Flo

Ah! I hadn't thought about the lack of a web browser! Thanks Flo.

Adrian.

Enrico_F
Pro

To be more precise: A bounced visit is a visit with a single user action.

I
can have a single HTML page loaded during my visit but still trigger hundreds of user
actions via Javascript, Ajax, XHR etc. Clearly, that would NOT count as a
bounced visit.

See also:

https://answers.dynatrace.com/questions/170531/vie...

kind regards,
Enrico