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Dynatrace is not automatically monitoring all web service calls

kocloo
Frequent Guest

We created BT to show all web service calls, but we don't see some of these calls. When we "show all" web requests for a given timeframe, we see some requests relating to the missing services. Why are we only able to see it here, and how could that be fixed.

2 REPLIES 2

kocloo
Frequent Guest

And I must add that, we want to avoid, if possible, having to place sensors each time a service call is discovered not showing.

GabrielPrioli
Dynatrace Pro
Dynatrace Pro

Hello Ken,

The "Show all" options will reveal web requests that were called in the middle of other transactions.

So, if you do see the missing requests, it means they're being monitored, but are part of another PurePath. Perhaps you could create splits by webservice method to better visualize the data you want to.

Related documentation https://www.dynatrace.com/support/doc/appmon/appli...