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This product reached the end of support date on March 31, 2021.

Dynatrace patch update 6.3.27 question


We have applied a public update (6.3.27) to one of our servers .Few of the .Net ,
Web server agents are updated to 6.3.27 . But not all . We tried a couple of collector restarts , but it is not updating the version . Usually our .Net app pools are recycled every night .

Should i do the following restart to get it done .

Java agent - JVM restart

.Net , Web server agent - web server service restart



For Java agents I believe a JVM restart will be required for the agent to update to the version of the server. I recall during the last Dynatrace upgrade I assisted with that 6.0 agents were only upgraded to 6.3 (the version we upgraded to) once a JVM restart occurred.

Yes, Jared is correct. The Agents will only update once the application is restarted because they are a part of the application process. Restarting the collectors will not cause the agents to update.


David Nicholls

Dynatrace Leader
Dynatrace Leader

Sruthi, Also remember that if you're talking about WebServer agents, you'll need to restart the Master WebServer process, which is a Windows Service on Windows. This should be done as part of this reboot mentioned by Jared and David. Of course all this would be included in a reboot of the OS.