We activate the UEM in our customer and we are seeing some actions that have many seconds between the user action and the web request.
The timeline bar is coloured in gray and I dont know where to look more info about it.
Here is an example of this trouble.
Thanks for your help and regards,
Solved! Go to Solution.
First of all expand the web request to know the elapsed time spent on which node and secondly enable the W3C metrics for more granularity.
The User Action PurePaths dashlet calculates how much of the response time is split between the client, server and network time. The algorithm to calculate the three fractions works in the following way: