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This product reached the end of support date on March 31, 2021.

Frontend service not starting

gopikrishnanr
Organizer


My frontend service for dynatrace is not starting up. It is generating a log file under "server/osgi" folder as 1478262666736.log

Also I have attached the frontend server log

frontendserverlauncher-80520.log

Please suggest why this is happening.

Regards,

Gopikrishnan

6 REPLIES 6

tthat
Inactive

@gopikrishnan r. can you share the .ini file of frontend sever also the memory parameter is not set.

capture12345.png

gopikrishnanr
Organizer

Hi Taneshaa,

I checked the "dtfrontendserver.ini" file and its blank. Is it the correct or there should be some lines present?

Regards,

Gopikrishnan

tthat
Inactive

@gopikrishnan r. the frontend .ini file should not be empty.

Thanks. . I added the required lines and its working 🙂

kusu
Newcomer

@Taneshaa T. Hi , there I am getting the same not sure what is the possible cause . Also , I can see that my datafrontendserver.ini is blank. This is the error I am getting

!SESSION 2016-11-23 15:07:33.380 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.8.0_66
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_AU
!ENTRY Bootstrap 1 0 2016-11-23 15:07:33.733
!MESSAGE Starting bootstrap hooking, root path: 'C:\Program Files\dynaTrace\Dynatrace 6.3\server'; upgrades path: 'C:\Program Files\dynaTrace\Dynatrace 6.3\server\upgrades'; fixpack path: 'C:\Program Files\dynaTrace\Dynatrace 6.3\server\updates'; .ini file: 'C:\Program Files\dynaTrace\Dynatrace 6.3\dtfrontendserver.ini'
!ENTRY org.eclipse.osgi 4 0 2016-11-23 15:07:33.912
!MESSAGE Bundle null not found.
!ENTRY org.eclipse.osgi 4 0 2016-11-23 15:07:33.953
!MESSAGE Application error
!STACK 1
java.lang.IllegalStateException: Unable to acquire application service. Ensure that the org.eclipse.core.runtime bundle is resolved and started (see config.ini).
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:74)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577)
at org.eclipse.equinox.launcher.Main.run(Main.java:1410)
at org.eclipse.equinox.launcher.Main.main(Main.java:1386)

cdatt
Guide

Hi Kunal,

Can you please share the frontend .ini and its log file also the server.ini

And what Java version you are using.?