when creating trending memory snapshot, getting below error after 10 minutes
Cannot generate Memory Snapshot for Agent with process id XXXX because there is no such Agent connected or a general error occurred.
But the process is running & the agent show up in dynatrace. When checked dtserver log, see the below message.
INFO [MemoryDumpTask] Creating Memory Dump for agentinfo[sessionReference=LiveSession[systemId=XXX], agentGroupReferenceKeyId=XXX, agentMappingReferenceKeyId=XXX, host='hostname' processId=XXXX, mode=direct]
WARNING [MemoryDumpTaskHandler] Dump Watchdog timeout: did not reach state 'readWriteData' after timeout of 600s, ending Dump
WARNING [MemoryDumpTaskHandler] Canceling Memory Dump since we did not receive any data from the agent
WARNING [MemoryDumpTaskHandler] New state 'finished' does not match expected state 'readWriteData'
INFO [MemoryDumpTaskHandler] Finished creating memory dump for agent XXX@hostname:xxxx
WARNING [MemoryDumpTaskHandler] Unable to switch to new state 'finished' because dump task has already finished
WARNING [MemoryDumpTaskHandler] Memory dump canceled or failed for agent xxx@hostname:xxxx
WARNING [MemoryDumpTask] Skipped auto post-processing Memory Dump since error occured while dump creation
Can anyone help pls