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Getting error while importing sessions created in Previous Dynatrace Appmon Client Version

sulavbhattarai
Newcomer

We recently upgraded our Dynatrace Appmon from Ver 6.5 to Ver 7.1.

We were trying to import all the sessions created in the previous version to the current version to no avail. We have tried importing it in both older and new version from our backup folder and get the same error for both clients.

Failed to import Session Data. See Client log file for details.

Reason:

[1]java.lang.NullPointerException

1 REPLY 1

gerald_grill
Dynatracer
Dynatracer

Good morning.

We have not yet recognized such an issue. Could you please open a support ticket for this issue and attach the complete NullPointerException stack trace to it.

Regards, Gerald