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Hi all,I am not getting any data in collector which captured by the agent. Not seeing any log files which are related to the agent captured application data

sangeetha_mitta
Organizer

We got this error in agent log file.
severe[native] server/collector is unable to send requested agent.
could please tell us the reason why its came.
@sangeetha

1 REPLY 1

Joe_Hoffman
Dynatrace Leader
Dynatrace Leader

Sangeetha, There's lots of reasons that this type of message could be observed. I would first start by inspecting the earlier parts of the agent log to see if there's any prior issues. I would also inspect the Collector log for any unexpected messages. I would also verify that the Collector is showing up in the Collector list under System Overview.

I see you tagged this post with AppMon7, AND Agent6.2. This is getting quite far apart in versions. If this is true, I would install the v7 agent and see if the problem goes away. If none of these helps, I would open a support case.