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This product reached the end of support date on March 31, 2021.

Hi all,could you please help me...while installating the agent in appserver we will permissions to the users.what is the need to give permissions to user?


Is it mandatory to give permissions to the each file or folder of the agent?

We need to give read,write or full control for the all users of that servers or else any specific users??



Dynatrace Leader
Dynatrace Leader

The user that runs the monitored application should have at least READ privilege to the whole agent directory.

However R+W is recommended so that log files can be written and agent updates can be processed. Without R+W, these functions cannot be performed.

Hello Joseph...
I have installed agent in my we are going to get one agent folder.there we could see agent logs,config files my question is To whom we need to give access to those agent folders..Is it mandatory to give access/full control to those folders. Because application team is not allowing me to give access to specific user like me(dyantrace user).

and they are asking me
2) From where you want to access the folder to write logs ?

Please tell me