Hi @Sangeetha M., I guess the Local Service has some permission restrictions and is not able to perform all the activities that the Memory Analysis Server needs to perform. Could you share a screenshot of the error? This might help in understanding the problem better. Coming to the second questions: Yes, can change the account that the memory analysis server uses. For example if your AppMon Server is hosted on a windows machine, go to the services -> look for Dynatrace Memory Analysis Server -> Right click properties -> switch to Log On tab and provide admin credential for the memory analysis server to use.