cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How To Add Agents To Dynatrace Client

jayasri_thalla
Newcomer
 
4 REPLIES 4

Hi Jaya,

Can you clarify your question a bit? There is no way to ...... add agents using client.

If you're wondering why your agents doesn't appear in 'agents overview' there (I assume this is what you are asking), then to begin with, here are the few basic checking you can do:

1. Agent can talk to collector (port 9998, check firewall)

2. Collector can talk to server (port 6698 or 6699, depending on your AppMon version. Again, check firewall)

3. Is the agent up and running? (the way to verify if agent service is running or not depends on what type of agent you use.)

HTH,

Wai Keat

Hello Wai C...

First of all thanks for replying....

1.Not getting Anything On Port 9998 and 6698 And 6699 as well

My Agent Type Is Apache And Java

New to Dynatrace AppMon? The following blog post may be a good starting point:
https://www.dynatrace.com/blog/getting-started-with-dynatrace-appmon-2017-may/

rajanikanthanka
Inactive

Here's more info about ports needs to be enabled

https://community.dynatrace.com/community/display/DOCDT65/Set+up+Communication+Connections