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This product reached the end of support date on March 31, 2021.

How are secondary visit tags used?

Our app makes available two ways for UEM to pick up the user id to tag the visit. In the system profile-> User Exp I set both of them, but only 1 is primary. What if UEM finds the secondary visit tag first does it use it? Or does it only tag the visit with the primary? If so what happens to the secondary visit tag?

1 REPLY 1

nj_njoku
Inactive

Hi Tony,

No it doesn't use the secondary tag if it finds it first. UEM tags the visit with the primary tag and the secondary tag/tags are added in the "Additional Tags" column in the Visits dashlet. This column is not enabled by default so you will need to enable it by right clicking up in the columns and selecting it. All secondary visit tags get added there. See screenshot below. Please let me know if this answers your question.

Thanks

NJ