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How to calculate the response time for URL's and Messaging queues

vijay_thappeta
Newcomer

I have 8 URL's and 8 Messaging queues. using one URL and one messaging queue i have created one BT. I have 8 BT's.
Now i want to calculate the avg response time for all the URL's & queues using AND OR combination in web dashboards. in one single BT.

1 REPLY 1

Hi

you cannot use AND and OR on a BT because it cannot resolve it properly. Basically you cannot enter brackets to tell it our to prioritize the operations. So unfortunately, it is all OR or all AND.

This means that you will need 2 BTs. One for the URLs (URL1 or URL2 or URL3... ) and one for the queues (queue1 or Qeueu2 or queue3...). Simply add both result measures on the same chart. It will show 2 series but it is better than 16.

Regards

Flo