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How to get license number, activation key and deactivation key of deactivated license?

praveena_patha1
Organizer

Hi Team,

We have deactiavted a license of dynatrace server and we forget to not the details like license number, activation key and deactivation key. Now how can we get those details?

Thanks

Praveena

3 REPLIES 3

BabarQayyum
Leader

Hello Praveena,

Open the https://eservices.dynatrace.com to check your deactivated license key number.

Regards,

Babar

v_mahesh_narawa
Inactive

We faced the same issue. Activated new license before deactivating the the existing UEM volume. Can u please let us know how can we redeem the remaining UEM volume again.

Vikram, you are going to need to talk to licensing to get a new voucher.

FWIW @Praveena P. et al, you can consult dtactivation.txt if you ever forget to note down the deactivation code which keeps a record. We have all have such moments 🙂