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This product reached the end of support date on March 31, 2021.

How to measure how many users click either F5 or the refresh button?

Thanasis_theodo
Newcomer

Hi,

Is it possible to create a measure that counts how many users click either F5 or the refresh button after visiting a specific url?

Thank you in advance,

Thanasis

2 REPLIES 2

andreas_grabner
Dynatrace Guru
Dynatrace Guru

Do you use UEM? If so - can you check the User Action that UEM captures when you hit F5. Does the user action actually contain the name "Key Press F5"? if that is the case it means there is a JavaScript handler executed when refreshing the page. You could create a User Action Count measure that tells you how often a User Action with e.g: Action Name contains "Key Press F5" was found.

Hi Andreas,

Thank you for your feedback. I searched a little more and I was able to find the user action under: keypress <F5> on "Page: /login.aspx". I will now create the user action count measure!