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How to monitor windows services with AppMon 7.0

cheeyean_lee
Participant

I have configured an agent to monitor windows services in one of my server. Currently the agent show connected to my AppMon server and I'm able to see the agent in my "Agent Overview".

I have configured the agent to monitor 1 of the windows services in the server which is currently running, but I'm not able to capture any data in purepaths. Please advise what I have miss out.

8 REPLIES 8

Babar_Qayyum
Leader

Hello @Chee Yean L.

Which technology agent did you install and configure?

If the System under Diagnosis is started as a Windows service and you don't have the opportunity to inject the Diagnostics Agent using a configuration file, you must follow the steps from the below link:

https://www.dynatrace.com/support/doc/appmon/insta...

Regards,

Babar


cheeyean_lee
Participant

Hi @Babar Q.,

Thanks for your fast respond. I have follow the steps and rebooted the server, but I still not able to capture any data. Attached with my agent log and agent details, please see if you can find any clue from there. Thanks.


Hello @Chee Yean L.

If you already followed the correct steps then active and start PurePaths of all the .Net related sensors pack from the system profile > agent group > sensor configuration.

Regards,

Babar


I have done the sensor configuration but still no data captured, do I need to reboot the server again?


Hello @Chee Yean L.

As this is the UAT environment, therefore, you can try the class browser to instrument all the classes/methods for this purpose but the actual and recommended method is to use the CPU sampling.

https://www.dynatrace.com/support/doc/appmon/application-monitoring/appmon-client/dashlets/cpu-sampling-dashlet/

AppMon automatically captures performance relevant method invocations (shown in the CPU Samplingdashlet) and does not define explicit sensors. Therefore, you would use CPU sampling to:


  • Identify an entry point: Find your custom entry points to define Custom Entry Point Sensors.
  • Analyze background threads: If AppMon does not capture threads as PurePaths, analyze them with CPU sampling.

https://www.dynatrace.com/support/doc/appmon/application-monitoring/appmon-client/dashlets/cpu-sampling-dashlet/

Regards,

Babar


Hi Babar,

I ran the CPU sampling and attached the result here. I have added sensor placement, please let me know whether i'm doing it correctly.

Thanks.


Hello @Chee Yean L.

Correct. Now you can see the relevant methods in the CPU sampling.

As you already added all the methods so now change from active to active and start PurePaths and then do some activity on the application to generate some purepaths.

Regards,

Babar


Thanks @Babar Q. I'm now able to see data coming into my pure path.