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This product reached the end of support date on March 31, 2021.

How to upgrade Bootstrap agents

tarun_agastya
Organizer

Hi,

Recently we have applied fixpack 6.3.3.1502,But some of the agents did not upgraded to 6.3.3.1502.so how can we upgrade those agents.

Thanks

12 REPLIES 12

srikar_mohan333
Inactive

For web server agents you will have to restart the primary agent followed by restarting the web server itself (iis/ihs restart)...for other agents you will have to restart the app.

andreas_grabner
Dynatrace Guru
Dynatrace Guru

Srikar is totally right. In case one of the agents is not automatically upgrading after you restart the app you can check the agent log files. The only reason would be that the agent doesnt have the priviliges to save the newly downloaded agent on the local file system - but that is a rare case AFAIK

Andi

moses_chacko
Organizer

@Srikar Mohan @Andreas Grabner - we have moved over the years from 5.5 through 6 6.1 and now are at 6.2.7. Even though the agent updates on restart the boot strap version still remains 5.5.0.5226.

So i would disagree that restarting the agents updates the boot strap version. Restarting updates only the version itself and not the bootstrap.

- Moses

Hello Moses, Andreas,

If have the same situation here, my bootstrap agent i still on our original version (5.6),

Regards

Upgrading the bootstrap is a manual process, where you will effectively reinstall the agent entirely. When you restart the agent to upgrade, just the agent libraries are being upgraded, but the agent installation structure itself (bootstrap). This normally isn't a big deal, but you will be missing out on some features (like controlled agent rollout) and as of DT 7 bootstraps<6.0 will no longer be supported. Documentation on upgrading the bootstraps can be found here. https://community.dynatrace.com/community/display/DOCDT63/Upgrading+Bootstrap+Agents

Jacob is spot on. I guess I misread the question in the beginning - I thought you are just talking about updating the agent through the bootstrap mechanism. Thanks Jacob!!

kgillette
Guide

here is another thread based on this - https://answers.dynatrace.com/questions/137349/do-we-need-to-upgrade-java-agent-bootstrap-library.html

kgillette
Guide

and another - https://answers.dynatrace.com/questions/145404/can-bootstrap-63-connect-to-62-dt-server.html

kbhagat
Contributor

Is there a way to automate installer responses? Manually installing agent upgrade on 30-40 servers is not an easy task.

Has anyone tried it?


Agents are upgrading automatically, only bootstrap has to be upgrade manually and this is something what is not doing often.

Sebastian


Regards, Sebastian

Hi All, I'm having a question here.

I'm planning to upgrade my dynatrace from 7.2.0.1697 to 7.2.8.1020.

I have followed the steps mentioned in below article.

https://www.dynatrace.com/support/doc/appmon/insta...

And i have an issue with step 5 there.

For this, do we need to restart our wedlogic manage servers manually? Cant we update dynatrace into latest version without restarting app (weblogic manage servers)?


Hello @Michael K.

Upgrading the Agents is recommended and required to receive updates. Restarting an agent here means usually to restart the instrumented application.

Have a look on the below link for more understanding.

https://www.dynatrace.com/support/doc/appmon/installation/upgrade-and-migration-guide/upgrade-agents/

Regards,

Babar