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This product reached the end of support date on March 31, 2021.

IHS 9 Agent install & LoadModule issue


Hi expert,

I install IBM Http Server(IHS 9) agent on windows.

I add the path on the httpd.conf ,but the service can't restart (Now I remark them)

At the beginning ,I think it may cause by the space in the path,so I change the agent directory:

LoadModule dtagent_module "D:\dynaTrace 7.2\agent\lib64\dtagent.dll" (Now I remark it)

It still not work,and it doesn't bring any error log,

Any advice?By the way,already restart the web server agent service.


Dynatrace Pro
Dynatrace Pro

Hello Dave,

First verify which agent are you installing (Classic Agent or AppMon Agent) as AppMon Agent wont need a Web server Master Agent
IHS agent configuration:

If you are installing the Classic Agent:
First install the Web Server
Master Agent:

1) Download the agent

2) Install the agent

3)Edit the agent config at <dynatrace_install_dir>/agent/conf/dtwsagent.ini
The name of the agent mus be unique and the server points to the collector:port

# The name of the web server agent (used for agent mapping on the dynaTrace Server).

Name <agent-name>

# The address of the dynaTrace Collector this agent should connect to.

Server <IP/DNS of Dynatrace Collector and port>

4)Add this line to httpd.conf and stop and start apache httpd:

LoadModule dtagent_module <Dynatraces carpeta instalacion>/agent/lib64/

(Review if you actually are using lib64 or lib
depending on your apache, if it is 32 or 64 bits)

Start Dynatrace
Webserver Master Agent service

Verify if you can see the master agent in Dynatrace and then the IHS agent, like in the pic:

If you are still having problems, verify the execution permitions

WebServerMasterAgen listen to the subprocess at port 8001 by default, if it is in use you have to change it on the dtwsagent.ini file


Hi @Rodrigo A.

We install agent on windows,there is no instead of dtagent.dll.