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In Appmon 6.5. The Alerting profile is not triggering email notifications when the problem is on going i.e., It is not sending follow up if the incident persists. Does anybody have any idea as to how this can be resolved?

s528805
Newcomer
 
2 REPLIES 2

Joe_Hoffman
Dynatrace Champion
Dynatrace Champion

Karthik, AppMon does not send continual emails for a problem that persists. This would certainly be considered excessive and obnoxious by most of our customers.

Have you considered integrating AppMon alerting into another alerting management system? Most of our customers already have an alert management system and as such appreciate the value of the integration, rather than looking for their Monitoring solution to be a full Alerting/ticketing system.

Hope that helps.


s528805
Newcomer

Thanks Joseph