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Incident Application Process Shutdown 0 s

m_nasrudin
Guide

Hi,

I got incident "Application Process Shutdown" yesterday, but this incident duration is just 0 second and after confirm to application team, there are no application process restarted or shutdown.

Here is the log

2018-11-04 13:57:27 [00000001] info    [native] clock_getres could be resolved
2018-11-04 13:57:27 [00000001] info [native] clock_gettime could be resolved
2018-11-04 13:57:27 [00000001] info [native] Loading collector peer list from /opt/compuware/dynatrace-6.0.0/agent/conf/collectorlist.WebSphere_MB[MB7QMGR-MB7BROKER-echannel]
2018-11-04 13:57:27 [00000001] info [native] 0 entries loaded
2018-11-04 13:57:27 [00000001] info [native] Registered user exit "dtwsmbagent"
2018-11-04 13:57:27 [00000001] info [native] The user exit "dtwsmbagent" is enabled on broker level.
2018-11-04 13:57:41 [00002123] info [native] POSIX CLOCK_MONOTONIC does not provide desired resolution (0s, 10000000ns)
2018-11-04 13:57:41 [00002123] info [native] POSIX CLOCK_REALTIME does not provide desired resolution (0s, 10000000ns)
2018-11-04 13:57:41 [00002123] info [native] AIX RTC_POWER (RealTimeClock): clock tick freq 511936339 Hz
2018-11-04 13:57:41 [00002123] info [native] High-resolution hardware timer detected.
2018-11-04 13:57:41 [00002123] info [native] Using POSIX cpu time provider
2018-11-04 13:57:41 [00002123] info [native] -------------------------------------------------------------------------------------------------------------
2018-11-04 13:57:41 [00002123] info [native] dynaTrace Agent for WebSphere Message Broker Copyright (c) 2004-2014 Compuware Corporation, www.compuware.com
2018-11-04 13:57:41 [00002123] info [native] -------------------------------------------------------------------------------------------------------------
2018-11-04 13:57:41 [00002123] info [native] Version ..................... 6.0.0.7180, build date Mar 23 2015 13:50:43
2018-11-04 13:57:41 [00002123] info [native] Command line is DataFlowEngine MB7BROKER 32c15785-3f01-0000-0080-a5a9b804990e echannel
2018-11-04 13:57:41 [00002123] info [native] Build platform .............. AIX PowerPC 64-bit
2018-11-04 13:57:41 [00002123] info [native] Platform .................... AIX 7.1 00F757AF4C00
2018-11-04 13:57:41 [00002123] info [native] Bootstrap version ........... 6.0.0.6738
2018-11-04 13:57:41 [00002123] info [native] Log level console ........... info
2018-11-04 13:57:41 [00002123] info [native] Log level file .............. info
2018-11-04 13:57:41 [00002123] info [native] Log file .................... /opt/compuware/dynatrace-6.0.0/log/dt_WebSphere_MB[MB7QMGR-MB7BROKER-echannel]_6422620.0.log
2018-11-04 13:57:41 [00002123] info [native] Agent host .................. DCAPPESB01
2018-11-04 13:57:41 [00002123] info [native] Agent library ............... /opt/compuware/dynatrace-6.0.0/agent/downloads/6.0.0.7180/native/aix-ppc-64/libdtwsmbagent.so
2018-11-04 13:57:41 [00002123] info [native] Agent name .................. WebSphere_MB[MB7QMGR-MB7BROKER-echannel]
2018-11-04 13:57:41 [00002123] info [native] Server/Collector ............ 10.250.2.126:9998
2018-11-04 13:57:41 [00002123] info [native] Reading LoadBalancing configuration from 10.250.2.126:9998
2018-11-04 13:57:41 [00002123] info [native] Storing collector peer list (0 entries) to /opt/compuware/dynatrace-6.0.0/agent/conf/collectorlist.WebSphere_MB[MB7QMGR-MB7BROKER-echannel]
2018-11-04 13:57:41 [00002123] info [native] Trying to connect to Server/Collector for up to 19 seconds
2018-11-04 13:57:42 [00002123] info [native] Instrumentation channel connected successfully
2018-11-04 13:57:42 [00002123] info [native] Connected to Server/Collector 10.250.2.126:9998
2018-11-04 13:57:42 [00002729] info [native] Control channel connected successfully
2018-11-04 13:57:42 [00002729] info [native] Agent ID .................... 182b5563
2018-11-04 13:57:42 [00002729] info [native] Process ID .................. 6422620
2018-11-04 13:57:42 [00002729] info [native] Recovery .................... enabled
2018-11-04 13:57:42 [00002123] info [native] Eventsender channel connected successfully
2018-11-04 13:57:46 [00002729] info [native] License = license ok;
2018-11-05 08:35:44 [00002729] info [native] Sending log files (including previous)

FYI, my dynatrace version is 7.0.13.1014

Why this incident is triggered ??


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