we've one BT splitted bu agent and we want to define one incident rule based on this BT (response time or count) but without split by agent (globally), how can I do that without create 2 BT (one with the split by agent and another without the splittting)?
Ps: We're working with AppMon 6.5
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I don't think there's any alternative to having two copies with the different configurations. Given that it can pretty much be copy-pasted and that the "incident version" will not have many splittings there wouldn't be any significant extra "work" done by the server to handle it or anything.