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This product reached the end of support date on March 31, 2021.

Incorrect Information in Incident

shraddha_gujar
Newcomer

Hi ,

we have created the incident in Dynatrace for particular business transaction .

But whenever there is some issue on that business transaction ,incident is raising alert.

But that alert is not in proper format.

That alert comes in the numerical format like:5feb4 ABC hyz like.

What is the reason for such issue and how we can aviod this in future.

Please help me to solve this issue.

Regards,

2 REPLIES 2

rick_boyd
Mentor

can you add a screenshot here to illustrate your issue?

andreas_grabner
Dynatrace Guru
Dynatrace Guru

Re-iterating what Rick asked: any chance you can provide more information, e.g: screenshot?