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This product reached the end of support date on March 31, 2021.

Insufficient permissions while install DB agent

zhixing_ma
Inactive

Hi,

We have a customer ran into this problem, they did grant all previlige to database user, as the snapshot below, but still we got the information "cannot connect to database, insufficient permissions", is there anything they did wrong?

Many thanks.

BR.

2 REPLIES 2

andreas_grabner
Dynatrace Guru
Dynatrace Guru

I am not a MySQL Expert - but - instead of doing a Grant All - can you try to use the explicit Grant Command that we list in our documentation? https://community.dynatrace.com/community/display/...

Thank you Andi, I will let them try this way and see if it will work.