cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Is it possible to identify user’s geo location (which city/region..) using UEM?

aravindan_parth
Newcomer

Customer traffic goes thru their internet
gateway server before reaching our application servers, the information
on user’s real geo location could not be determined. That is why ask if
DT agent in browser app collect and report that information to Dynatrace server


1 REPLY 1

Yes, If your application used external IP addressing in most cases Dynatrace does it automatically. In the case of internal IP addressing or detection errors, you can prepare the custom geo configuration.

https://www.dynatrace.com/support/doc/appmon/user-experience-management/user-experience-management-administration/configure-geographic-location/