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Issues in Uninstalling of old dynatrace clients

mayana_s_khan
Inactive

Hi,

I am facing issues in uninstalling of old dynatrace clients 5.5/6.1/6.5. To uninstall it require the setups ?

Regards,

Mayana khan

3 REPLIES 3

Hi

it is worth checking that these clients were not installed via the portable client. If that the case, windows would have no information about it as it is just a zip file and not an MSI.

Regards

Flo

Hi @Florent D.

I am not sure how they were installed these clients. For Un-install do we need to copy the setup to desired location?

if the uninstaller doesn't work, simply delete the file system where they have been installed. Typically c:\program files\dynatrace\dynatrace x.x