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This product reached the end of support date on March 31, 2021.

Issues in Uninstalling of old dynatrace clients

mayana_s_khan
Inactive

Hi,

I am facing issues in uninstalling of old dynatrace clients 5.5/6.1/6.5. To uninstall it require the setups ?

Regards,

Mayana khan

3 REPLIES 3

florent_duchate
Dynatrace Pro
Dynatrace Pro

Hi

it is worth checking that these clients were not installed via the portable client. If that the case, windows would have no information about it as it is just a zip file and not an MSI.

Regards

Flo

Hi @Florent D.

I am not sure how they were installed these clients. For Un-install do we need to copy the setup to desired location?

if the uninstaller doesn't work, simply delete the file system where they have been installed. Typically c:\program files\dynatrace\dynatrace x.x