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This product reached the end of support date on March 31, 2021.

Java Agent showing connected even when the respective jvm is shutdown.

ragi_saxsena
Newcomer

Hi,

We could see that one of the java agent was connected in the agent overview dashlet, even though the jvm(webLogic server) was shutdown,

post the shutdown after around 3 to 4 hours the agent was showing disconnected. Couldn't find anything in the agent log files.

Any reason for this to happen?

Ragi

2 REPLIES 2

andreas_grabner
Dynatrace Guru
Dynatrace Guru

If there is no indication in the agent log files it might be related to a lost connection between the Collector and the Dynatrace Server? Can you validate if the Collector was always online?

ragi_saxsena
Newcomer

Hi Andreas,

Yes the collector was online. If collector was down we could have same connection issue with many other agents at the same time.

But only one agent was having the issue.

Ragi