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This product reached the end of support date on March 31, 2021.

Jira Confluence Tomcat Agent error - cannot open shared object file libdtagent.so permission denied

rswarnka
Helper

Hi all, While putting agentpath argument in the setenv.sh for a JIRA/Confluence Tomcat server, the server fails to start and throws below error in catalina.out log file:

Error occurred during initialization of VM
Could not find agent library /opt/dynatrace-7.1/agent/lib64/libdtagent.so in absolute path, with error: /opt/dynatrace-7.1/agent/lib64/libdtagent.so: cannot open shared object file: Permission denied


Error occurred during initialization of VM
Could not find agent library /opt/dynatrace-7.1/agent/lib/libdtagent.so in absolute path, with error: /opt/dynatrace-7.1/agent/lib/libdtagent.so: cannot open shared object file: Permission denied


Tried with 32 and 64 bit SO's. Tried to set '777' full permission on libdtagent.so but no help.

What is wrong, please help !

Regards,

Rajesh


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