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License Exhausted incident

ajinkya_gujarka
Newcomer

Hello Experts,

We are getting License Exhausted Warning Incidents for few agents but all the agents are connected on AppMon Servers.


3 REPLIES 3

ajinkya_gujarka
Newcomer

Please find attached snapshots.appmon-snapshot-01.jpg


krunal_dave1
Guide

Hi Ajinkya,

Please check your AppMon Server's license assignments tab. you might have license reserved for the system profile(ex- 2 java license reserved) and currently in agent overview you are seeing more than 2 java agents connected.

Please let me know if I can help you further on this.

Thanks

Krunal Dave


ajinkya_gujarka
Newcomer

Hello Krunal,

We have pull out the logs report. There is not much details except the warning messages.

Can we ignore below error logs if these are not having any impact?

Agent Logs:

2019-03-05 02:39:24 UTC.770731 [19269/67ff88a3] warning [native] License update received for sub agent 7a864a52: license = not ok, uem volume = not exhausted
2019-03-05 02:39:24 UTC.770783 [19269/67ff88a3] warning [native] Subagent license is updated, id=[0x7a864a52] = license exhausted; too many agents connected;
2019-03-05 02:39:24 UTC.788780 [19269/67ff88a3] warning [native] License update received for sub agent b330df6d: license = not ok, uem volume = not exhausted
2019-03-05 02:39:24 UTC.788841 [19269/67ff88a3] warning [native] Subagent license is updated, id=[0xb330df6d] = license exhausted; too many agents connected;
2019-03-05 02:39:24 UTC.802629 [19269/67ff88a3] warning [native] License update received for sub agent 41413990: license = not ok, uem volume = not exhausted
2019-03-05 02:39:24 UTC.802665 [19269/67ff88a3] warning [native] Subagent license is updated, id=[0x41413990] = license exhausted; too many agents connected;
2019-03-05 02:39:24 UTC.819918 [19269/67ff88a3] warning [native] License update received for sub agent d7445d7a: license = not ok, uem volume = not exhausted
2019-03-05 02:39:24 UTC.819953 [19269/67ff88a3] warning [native] Subagent license is updated, id=[0xd7445d7a] = license exhausted; too many agents connected;

Server Logs:

2019-03-05 02:36:35 UTC WARNING [AgentEventChunk] RECEIVED EVENT: 1 for subAgent: ad855909 (masterAgent: 13ebc2c7) that is not registered on server. Skipping events. Suppressing this warning for another 60000 ms.
2019-03-05 02:37:36 UTC WARNING [AgentEventChunk] RECEIVED EVENT: 1 for subAgent: ad855909 (masterAgent: 13ebc2c7) that is not registered on server. Skipping events. Suppressing this warning for another 60000 ms.
2019-03-05 02:38:38 UTC WARNING [AgentEventChunk] RECEIVED EVENT: 1 for subAgent: ad855909 (masterAgent: 13ebc2c7) that is not registered on server. Skipping events. Suppressing this warning for another 60000 ms.
2019-03-05 02:39:24 UTC WARNING [CollectorCenter] license exhausted - E-Collab_Web_176[Apache 2.4]@xxxxx:20474 - 7a864a52 [log message will be suppressed for 6 hours]
2019-03-05 02:39:24 UTC WARNING [CollectorCenter] license exhausted - E-Collab_Web_176[Apache 2.4]@xxxxx:20474 - b330df6d [log message will be suppressed for 6 hours]
2019-03-05 02:39:24 UTC WARNING [CollectorPeer] Unable to unregister agent with id 55745716 as it is not registered yet
2019-03-05 02:39:24 UTC WARNING [CollectorCenter] license exhausted - [Apache 2.4]@xxxxx:20474 - 41413990 [log message will be suppressed for 6 hours]
2019-03-05 02:39:24 UTC WARNING [CollectorCenter] license exhausted - E-Collab_Web_176[Apache 2.4]@xxxxx:20474 - d7445d7a [log message will be suppressed for 6 hours]

regards,

Ajinkya