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Measure Availability Monitor Plugin is not working after upgrade to v6.5

mallempati_sree
Inactive

Hi,

After upgrading to v6.5 from v6.1 the Measure Availability Monitor plugin is not working.

Am seeing the below logs in collector

2017-02-22 21:54:26 SEVERE [MeasureAvailabilityExecutor@Real User - OrderConfirmation] getFileFromUrl method:FAILED : Retrieved dashboard report is not a XML type
2017-02-22 21:54:26 SEVERE [MeasureAvailabilityExecutor@Real User - OrderConfirmation] execute method: getFileFromUrl method:FAILED : Retrieved dashboard report is not a XML type

Can someone help us in identifying whats the issue?

Thanks,

Sri

2 REPLIES 2

andreas_grabner
Dynatrace Leader
Dynatrace Leader

The reason could be an authentication problem. I think I discussed the same problem on the Monitor Plugin Community PAge with a user: https://community.dynatrace.com/community/pages/vi...

See the last comments on the bottom of the page where we discuss about HTTP/HTTPS and authentication

Thanks Andreas