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This product reached the end of support date on March 31, 2021.

Memory Utilization measure is unavailable. Any pointers?


We have two environments: one for production and one for QA

In production when I try to create a new measure, it gives me an option to add memory utilization but in QA env, it doesn't list this measure. Is there anything missing in the configuration, etc? Attached screenshot.1.jpg


Dynatrace Leader
Dynatrace Leader

I see you've posted a similar questions a couple times. Per our discussion in the comments of this post did you open a support case for this?

Not yet James, can you guide me on how to open a support case? Is there any link that you can share?

This is the support portal page: you can click on the AppMon link for "Open a Support Ticket" and follow the steps where you'll fill in some information, be sure to include all the details such as versions where you're seeing the issue, and screenshots you have as well.


Thanks James, I will create a support ticket. Appreciate your help on this.