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Need help in understanding system profile and agent behaviour

tarun_agastya1
Inactive

Hi,

I have system profile x and created agent group x1(x11 agent,x22 agent).Where as I am not seeing any data in x system profile for x11,x22 agents.

But there is Y system profile which makes calls in the downstream to x11 and x22 agents and we are able to see that data in Y system profile whereas it was not showing the same data in x system profile.

The actual start of the purepath for X11 and X22 agents are in x system profile.Where as Y is inherting the x11 and x22 agents from the x system profile.

Can someone help me how it will resolve to capture the data in x system profile.

Thanks,

1 REPLY 1

Nathan_mcclain
Dynatrace Pro
Dynatrace Pro

Hi Tarun,

I would start by looking in the agents overview dashlet, do you see your needed agents reporting into the system profile you want? You should be able to see what agent is associated with what system profile in that table. If we can confrim this, we can begin to work down to see what could be going on. Thanks.