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This product reached the end of support date on March 31, 2021.

Need to understand the global conversion rate in the OTB report End User Experience

antonio_villarr
Advisor

Hi,

I am trying to understand the "global" conversion rate that is shown in the End user experience out of the box report (the one that shows the world map).

Let's assume the following scenario:

2 web apps, with 2 conversion goals for each app

The "Conversion Rate" metric takes into account all converted visits for both apps / all visits? (

Thanks in advance,

Antonio V.

2 REPLIES 2

miguel_balsa
Dynatrace Mentor
Dynatrace Mentor

Hi @Antonio V., are you referring to this value?

In that case, there is two possibilities:

1. It shows the actual conversion value of the application that is selected in the top left corner of the webpage.

2. If the top left corner selection is for All Applications, it will show the average of all the conversion rates of all the defined applications in your environment.

Hope this helps.

Best,

antonio_villarr
Advisor

Hi,

Thank you for your answer. I was refering to dynatrace fat client (see image_1.png, the rectangle in red). As you see, at the top left corner you can only select the system profile.

Antonio V.