cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New dynatrace agent compatible with old Mobile ADK agents?

chris_geebelen
Dynatrace Mentor
Dynatrace Mentor

For mobile, how far back to we support mobile apps with old adk together with "new" dynatrace agents?

A customer does not always have the chance to update the mobile app, but they will upgrade the dynaTrace server and agents, how long will this keep on working with the old ADK agents in the old mobile app?

 

Kind regards,

 

Chris

 

4 REPLIES 4

KlausEnzenhofer
Dynatrace Pro
Dynatrace Pro

Hi Chris,

All older agents are still working with newer server side agents and dt servers.

Cheers Klaus

Klaus, what about other way around: upgrade the mobile ADK to 6.2, but the dynatrace agent/collector/server are still in 6.1? Is this supported? thanks

Hi Klaus,

is this still valid?

Originally we planned to upgrade our mobile apps every year, but is seems this is not practically possible. 

A new rollout scheme has been set up that uses 2 different speeds:

-slow-moving devices : every 3 year
-all other: every 2 year
What is the worst that could happen (Dynatracely speaking).

Thx,

Wim.

@Wim,  The worst that could happen is that the mobile agent fails to initialize within the mobile app and the mobile app simply starts without the dynatrace mobile agent enabled.  The app should run fine without the agent enabled.

It is generally not supported to have the agent newer than the rest of the components.  We suggest you not upgrade your mobile agent until your server components are upgraded.