30 Jul 2018
omni-channel-dat.jpgomni-channel-high-level.jpgThe summary for the Omni channel says that we have data but when I clickon it, it comes back with no data available. Any reason for this? PFA screenshot
31 Jul 2018
Hello @Ramakrishnan P.
I am not sure what can be the issue but try to change the current time scope for the selected System Profile.
Have a look on the below link for the AppMon Web timeframe and resolution.