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No purepath for agent Java core

fouad_elhassnao
Newcomer

I installed an agent for java core which is well connected. but the problem is that i don't have any data in the purepath after having started treatments.

I checked that my System PRofile has the correct Sensors placed and that the Servlet Sensor is also configured with "active and start purepath" and everything is ok.

Has anyone ever had this problem?

Thank you for your help and sorry for my english...

4 REPLIES 4

gautier_begin
Advisor

Fouad,

Did you try to configure the "Customer service detection" ? You access it in the GUI through Settings => Service-side service monitoring.

https://www.dynatrace.com/support/help/server-side-services/service-monitoring/why-are-my-services-n...

Regards,

This article is for Dynatrace SaaS/Managed, the question is for Dynatrace AppMon, so this does not directly apply here

fouad_elhassnao
Newcomer

Thank you for your response.

Not yet, I'll try this method and I'll come back to you.

fouad_elhassnao
Newcomer

In the purepath i have some data but i can't see all traffic, do you have idea on what happening?

thank you

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