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Not able to fetch session data prior to 2 days

jalpeshs
Organizer

Hi Team,

We are trying to fetch session data(i.e.Purepath data) .

But we are not getting any purepath prior to 2 days.

Please help.

Thanks & Regards,

Jalpesh Shelar

3 REPLIES 3

peter_karlhuber
Dynatrace Pro
Dynatrace Pro

Hi Jalpesh,

the amount of session data that you have is directly related to the disk space that's alotted to the session storage. Go to server settings -> Storage to inspect and change those settings. More space means more purepaths. Best regards,

Peter

Mike_L
Dynatrace Pro
Dynatrace Pro

It could be that the session storage or disk is full and it only keeps two days of data. If you click on storage on the server settings screen, what do you get? Do you have restrictions on a system profile? Also, if you right-click on the system profile in the menu on the left hand side and click on details, what date do you see there as the oldest date?

Another option is that the agents weren't connected/reporting data two days ago, are you able to see data if you go further back? Do you have any self monitoring incidents during the timeframe when you expect to see data?

Kind regards,

Mike

chase_hulderman
Inactive


Jalpesh,


To elaborate on what's already been shared. You can find this information using the following:




Here, it should show you how much each system profile is consuming on your server, and how long your current session storage goes back. You can also allocate more storage, if available, here.