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This product reached the end of support date on March 31, 2021.

Not seeing the Visit drilldown for most of my PurePaths that are initiated from our Website

tdavison2
Organizer

Hello,

I am not sure how to explain this issue, we are seeing a lot of PurePaths for a specific URL. I have UEM active with 100% of visits captured enabled. However, I am only seeing about 10% of these URLs containing a drilldown link for Visits. We are trying to figure out where the spikes for these specific URL calls are originating from, but can't seem to get anywhere.

I did notice when looking at the details of a URL that has a "Visit" drilldown, it contains Cookie details, where as the ones that don't have the drilldown does not contain "Cookie" details.

How could I analyze why we are missing the Visit details that we need?

Thank you very much for any help possible, much appreciated.

Tom


2 REPLIES 2

tdavison2
Organizer

I just realized the URLs that are not seeing Visit details are being loaded in the background when the Web page initially loads. Perhaps it is loading prior to UEM being loaded.


sebastian_kryst
DynaMight Leader
DynaMight Leader

UEM should be injected as high on the webpage as possible (before rest of JS). In such case you will see all XHR's.

Sebastian