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Old agent name persists even after 2 weeks

rravindran
Inactive

We renamed some of the IIS webserver and .Net agents 2 weeks back. The old names still appearing in the OOTB dashlets , greyed out though . How long its going to be there ? Is there any way to remove them forcefully ? I confirmed that there is no open incidents against those old agents

6 REPLIES 6

martin_chochke1
Advisor

You can modify measures to only split on selected agents, maybe try modifying the measure such that it doesn't include the old names.

rravindran
Inactive

But we cant do it for "Host Information" dashboard. See the screenshot.

michael_k
Dynatrace Helper
Dynatrace Helper

Please check the host group settings: Open Server Settings -> Infrastructure -> Select Hostroups tab -> Open Default Hostgroup. Was the "Automatically remove offline Hosts" setting modified? It defaults to 72 hours.

rravindran
Inactive

Its still 72 hours.

michael_k
Dynatrace Helper
Dynatrace Helper

This shouldn't happen. Please open a support ticket for a more in-depth diagnosis of this issue, thanks!

rravindran
Inactive

Already opened support ticket - SUPDT-34362 . Actually many .Net applications reporting the same