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Out of the box Application Process Shutdown Incident can't exclude agent groups

bhalsey
Inactive

I really want the Application Process Shutdown incident enabled, however I have a client application that uses Dynatrace agent and as a result, every time someone starts/stops the client app, we get an alert. I have no way to disable the alert of that applications Agent Group. Any ideas on how to address this? I can't seem to create a custom alert to do the same thing as the out of the box incident.

2 REPLIES 2

james_kitson
Dynatrace Leader
Dynatrace Leader

Try using the extended mail action plugin as opposed to the standard email action. It has a number of filters and I'm sure there is an option that will let you filter out (and stop sending emails for) the client application:

https://community.dynatrace.com/community/display/...

Check it out and feel free to ask if there are any issues,

James

bhalsey
Inactive

Thanks James- I've installed that plugin and I've applied a regex-> ^(?!ExcludeAgentGroupName*).* for the agent group to exclude the group that has the app. Testing now- but this seems very promising. Thank you!!