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This product reached the end of support date on March 31, 2021.

Performance WH is showing disconnected

ganapathy_ct
Newcomer

Below is the error message iam getting when i tried to connect again:

check connection to database server failed: Cannot open database "dynaTrace_com_nonprod" requested by the login. The login failed.

1 REPLY 1

peter_karlhuber
Dynatrace Pro
Dynatrace Pro

Hi Ganapathy,

this message means that the user / password combination you've entered isn't accepted as a valid login by the database server.

1. Ask your dba for the exact username / pwd combination

2. Verify that you've entered the data correctly

Best regards,

Peter