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This product reached the end of support date on March 31, 2021.

Performance Warehouse Exception: An element does not exist perhaps the schema is corrupted

am00478975
Inactive

Hi Team,

We had an incident generated for PW "Performance Warehouse Exception:
An element does not exist perhaps the schema is corrupted" . while i was connecting to PW .After few minutes i was able to connect to PW without any issues by itself . Even though the incident is ended , there isn't any end time on the incident dashboard . Please feedback.

Regards,

Anusha

3 REPLIES 3

am00478975
Inactive

peter_karlhuber
Dynatrace Pro
Dynatrace Pro

Hi Anusha,

please inspect the Repository.0.0.log in the System Information dashboard and look for a more specific error message there. Thanks,

best regards,

Peter

am00478975
Inactive

repository.txtHi Peter,

From the Repository.0.0.log file i can see the below : Which shows the incident is no longer exists . But in incident dashbaord the end time is not showing up.

2017-04-10 19:15:07 WARNING [Repository] test repository connection result: UNABLE_TO_CONNECT Unable to obtain a lock see message for further details: ORA-00054: resource busy and acquire with NOWAIT specified or timeout expired
2017-04-10 19:15:07 INFO [AbstractRepositoryAccessor] PWH connection is allowed [log message will be suppressed for 10 minutes]
2017-04-10 19:15:07 INFO [Repository] test repository connection result: CONNECTED UTF16 capability test was not successful.
2017-04-10 19:19:12 INFO [Repository] Trying to test the repository connection: jdbc:oracle:thin:@psse001zacprh.vodacom.corp:1532/sitescope_bsm.vodacom.corp
2017-04-10 19:19:12 INFO [Repository] test repository connection result: CONNECTED UTF16 capability test was not successful.
2017-04-10 19:19:22 INFO [AbstractRepositoryAccessor] [PWH SCHEMA UPDATE] no update neccessary [log message will be suppressed for 10 minutes]
2017-04-10 19:19:22 INFO [AbstractRepository] Repository access state changed from 'USER_DISCONNECTED' to 'CONNECTED' and appConfigInits from 'false' to 'false'
2017-04-10 19:20:51 INFO [AbstractRepository] Repository access state changed from 'CONNECTED' to 'CONNECTED' and appConfigInits from 'false' to 'true'

Regards,

Anusha