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Possibility to edit Incident mails?

christian_wegha
Advisor

Hello,

does anymone know a possibility to edit the incident mails? When sending those to our jira system the tickets look pretty wired .... so a chance to edit them would be aweseome 🙂

Thanks in advance.


Regards,


4 REPLIES 4

Hello, there is dedicated plugin for jira integration:

https://github.com/Dynatrace/Dynatrace-AppMon-JIRA...

If you want change emails, you can always take this sources: https://github.com/Dynatrace/Dynatrace-AppMon-Exte... and modify it like you need. But for jira it should be enaugh when you will send emails as text not as HTML.

Sebastian


christian_wegha
Advisor


Hello Sebastian,

i have tried both solutions you suggested but I chose the usual way of dynatrace appmon action which sends an email out of the box, because it comes pretty close to our requirements, although there a little things i would like know whether it is possible to change those.

Thanks


Unfortunately you should consider plugins if you want to have control 🙂

Sebastian


christian_wegha
Advisor

I already did that friend. It does not meet our expectations 🙂