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This product reached the end of support date on March 31, 2021.

Problem with Session / Cookie Handling


Hello everybody,

for strange reasons, we have a session / cookie handling issue in one of our environments.

Apparently, our JSESSION cookie, which is important to us, is displaced by a DynaTrace cookie.

We already have compared the configuration with an other environment where this issue is not happenend. Do you have another idea where we should have a look? Thank you in advance.




Dynatrace Leader
Dynatrace Leader

I would disable UEM on the affected system and see if the problem is resolved. But to be honest, I've never heard of the AppMon cookie replacing JSession cookie.

If none of this helps, I would open a support case and be sure to include some type of tracing which shows the change to JSession cookie with/without AppMon enabled. I think it's important to verify with/without on the same system as there's simply too many variables across two different systems to isolate the root cause to AppMon.