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Process Offline - Troubleshooting

karthikayini_mu
Inactive

Hi All,

As some issues reported,checked the infrastructure health . I found some process is offline since 24 hours.

Attached the process health dashlet.

Can you please tell what may be the problem.

Thanks & regards

Karthikayini M

4 REPLIES 4

BabarQayyum
Leader

Hello Karthikayini,

As per your screenshot the application process is unhealthy but the instrumentation state is enabled.

The process unhealthy means that 'The Application Process has had significant suspension time for a sustained period of time due to spending considerable amount of it's execution time on Garbage Collection.'

Regards,

Babar

HI @Babar Q.

Thanks for the reply.

Please share how to fix this issue.Or can we totally leave to application teams decision.

Thanks & regards

Karthikayini M

Hello Karthikayini,

You should share this information with the application team so they can understand the reason behind the GC.

Regards,

Babar

HI @Babar Q.

Thanks for the reply.

Thanks & regards

Karthikayini M