cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This product reached the end of support date on March 31, 2021.

Profile Import Error

jared_kemp
Organizer

Hello, my company is new to DynaTrace and we are trying to find the best method to track SOAP through Dynatrace. We were testing with SOAP Monitor Plugin and get the following error when we try to import the profile and were unsure how to correct it.

2015-03-24 14:14:50 WARNING [XMLConfig] Could not load profile WebSphere.MessageBroker.profile.xml: com.dynatrace.diagnostics.server.shared.XMLConfig loadApplicationConfig:192
java.io.IOException: Version mismatch: actual=4.0.0.2599 expected=6.1.0.8054
    at com.dynatrace.diagnostics.server.shared.XMLConfig.loadApplicationConfig(SourceFile:178)
    at com.dynatrace.diagnostics.client.domain.configuration.application.ImportSystemProfileAction.importSystemProfile(ImportSystemProfileAction.java:281)
    at com.dynatrace.diagnostics.client.domain.configuration.application.ImportSystemProfileAction.access$000(ImportSystemProfileAction.java:58)
    at com.dynatrace.diagnostics.client.domain.configuration.application.ImportSystemProfileAction$1.handleReturnValueInUI(ImportSystemProfileAction.java:141)
    at com.dynatrace.diagnostics.client.domain.configuration.application.ImportSystemProfileAction$1.handleReturnValueInUI(ImportSystemProfileAction.java:128)
    at com.dynatrace.diagnostics.client.communication.UiSynchedCallListener$1.run(UiSynchedCallListener.java:33)
    at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
    at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:135)
    at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4140)
    at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3757)
    at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2701)
    at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2665)
    at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2499)
    at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:679)
    at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
    at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:668)
    at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
    at com.dynatrace.diagnostics.client.Client.start(Client.java:733)
    at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:606)
    at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622)
    at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577)
    at org.eclipse.equinox.launcher.Main.run(Main.java:1410)
    at org.eclipse.equinox.launcher.Main.main(Main.java:1386)

1 REPLY 1

andreas_grabner
Dynatrace Guru
Dynatrace Guru

Hi

Thanks for bringing this up. The reason is that the system profile in that plugin download is from version 4.0. we will update the download paackage soon so that others dont run into this issue. What you can do is to edit that system profile .xml file before you import it and remove that version string that says 4.0.0.2599. then you should be able to import that System Profile

Andi